New bt vision software problems

Roy the bt vision black boxes originally had the same microsoft mediaroom software that the silver boxes had. Jul 24, 20 a new btled software update is being made available for customers with youview from bt. Apr 12, 2010 hi have just installed bt vision and have the following problems. The problems began when we moved house in feb 2009. Bt vision explained tv answers digital tv made simple. Downloading tv programmes from bbc on demand, on a bt vision box. Bt vision is the telecom giants ondemand tv service and, for better or worse, we on techradar have been plugged into it since may 2007. Then plug the cable into the telephone socket which has the telephone number set up for use with bt vision please also use a microfilter. Only recently launched amidst a fanfare of tv and print advertising, bt vision is a hybrid service which gives you a freeview pvr that can also download tv shows and films via broadband. Oct 08, 2017 tech support scams are an industrywide issue where scammers trick you into paying for unnecessary technical support services. Problems installing the new look bt vision software update. Help how to get some help, if you need it, plus answers to common questions. Bt vision has 810,000 paytv subscribers, with analysts estimating that up to 30,000 also pay for sky sports.

Factory reset press mode on remote, bottom left and then the. Bt sport on sky second box for new and existing customers who access bt sport via the sky digital satellite platform and have a sky multiroom subscription. Sure, sky does offer a huge range of channels and a large amount of hd content, but it does come with a price tag, and its not uncommon for people in the uk to be paying upwards of. The new bt vision can operate as a basic freeview pvr without a network connection but wont get any software updates. Seems like almost every other day i start off with the maintenance screen, go through software reset, the box doesnt restart automatically and i have to start it up manually, gone through update software several times to repickup the bt.

Jul 05, 2014 how to reset bt vision box problems with bt vision box. Bt vision paytv viewers could lose sky sports after. Problem 1 the signal strength going to the bt vision box is patchy to say the least. Bt vision box update is rubbish how rubbish is this. Bt tv customers can use the bt tv app to watch live channels and shows on demand in line with their tv subscription via smartphone, tablet and laptop wherever they are. Feel free to comment or give your opinion on bt vision customer service. Having problems with my bt vision box it keeps failing to. Have just left bt after four years of having a bt vision and total broadband.

Bt vision hard drive wont initialize i had another bt vision box turn up today so i thought il rip the seagate 160gb sata drive out and use it as an external for pics brand new out the box feeling happy with my self i fitted it in a desktop. Common motorola moto g6, g6 plus, and g6 play problems and. Works with all youview set top boxes from bt and humax t and t1010 with a dedicated bt player button you can quickly access the bt player and on demand films. With brand search you can set up your remote to control tv standby, tv av input and volume up and down. We contacted bt to ask if our bt vision would work at out new address and were advied that it would work. Since august, the faults which i have experienced in august couldnt watch or record sports shows. But people are saying that boxes that have been disconnected for whatever reason will not get the update unless you have an active btbb connection as well as a live btvision account. Bt tv is a subscription iptv service offered by bt. Bt launches new products, services and skills programmes. Jun 27, 20 bt vision has 810,000 paytv subscribers, with analysts estimating that up to 30,000 also pay for sky sports. Bt vision box problems i have a black bt vision box. Bt tv provides ondemand content, 30 extra entertainment channels 18 of which are available in hd, 9 extra. New converged bt halo products for homes and businesses to keep britain connected with the best networks, services and support including unlimited voice and data at home and on the go, as well as access to 5g. Page 3 1 before you start, check that your hub is ready important.

This will be a phased rollout managed by bt so some customers will get it sooner than others. Unreliable bb and the vision boxes are slow and very prone to breaking we had 2 of them bb speed suddenly dropped to practically nothing couldnt even watch on demand. Bt group launches an unprecedented range of new products, services and skills programmes to help create a better connected and more competitive britain. If the number does not match the line the bt vision service was set up on you need to unplug the broadband cable between the current telephone socket and home hub. Jun 12, 2018 the motorola moto g6 may be a monster of a budget device, but its not perfect, and like any device, youre going to find some flaws as you go.

Bt tv uses the youview platform, so offers freeview channels via dtt along with youviews additional ondemand. Its just launched in the us, and the idea is, you effectively use your tv as a dumb terminal, and all the game play is on these huge servers. The new software cant cope with recording a series. We use cookies to do things like remember what youve added to your shopping basket, offer live chat support and show you content we think youll be interested in.

Jul 08, 2014 roy the bt vision black boxes originally had the same microsoft mediaroom software that the silver boxes had. The motorola moto g6 may be a monster of a budget device, but its not perfect, and like any device, youre going to find some flaws as you go. Bt vision launched a revised version of the original settop box in december 2009. Bt virus protect free online protection for all bt broadband. Jan 18, 2008 hi, well came home tonight to find my bt vision box was stuck in standby orange light on front panel. When calling bt vision, they said there must be a problem with the box not updating properly so the last resort is to reset to factory settings but that means i will lose all my recordings, i have over a years worth of. Does the new vision still use the broadband to check the viewing card though, in which case ktestie wouldnt be able to do as he wants, i. Bt wanted to send out an engineer to assess the box but advised if they find itis a problem with the wiring we would need to pay a charge of.

A new btled software update is being made available for customers with youview from bt. Where people have continued their bt vision subscription, over the past couple of years bt have generally converted the black boxes from microsoft mediaroom to the new look linux software. I wanted to bring to your attention a catalogue of cockups we have experienced with bt over the past of year. The software reset problem i am having the same problem and it has been going on for a few weeks. According to the bt vision forums, bt are updating batches of boxes at any one time, however they expect it to be completed sometime around novdec 20. Tech support scams are an industrywide issue where scammers trick you into paying for unnecessary technical support services. Zoom interactive zoom is an accessibility feature to support the visually impaired. Jan 30, 2011 if the number does not match the line the bt vision service was set up on you need to unplug the broadband cable between the current telephone socket and home hub. Bt couldnt find any problems their end, so wanted to charge me 90 quid for an engineer to come. A video walkthrough of what to expect from plugging in your bt vision box to experiencing live tv and a bit of on demand video to find out what is currently available on demand, follow this link. Bt vision explained if you love tv, you may think that skys satellite tv service is the answer for you, but skys not necessarily the best option. Find out about new gadgets, emerging technologies and discover whats hot right now.

All at no extra cost as part of your bt tv package. If youre happy with the use of cookies by bt and selected partners, click ok. My built in freeview on my panasonic plasma works fine, but when i check the signal strength on bt vision it fluctuates around 3040%. Hi have just installed bt vision and have the following problems. Free download bt vision software update 2012 programs. The other big thing thats been announced is a service called on live, which is a new gaming service thats going to be coming to bt vision. Bt sport on sky tv also requires sky box, active viewing card and 24month bt sport contract. This update includes some minor improvements over the previous update to prepare for internet channels due to be launched in early august. Touch the button on the front of the box once far left hand side of the front panel, then immediately press the vol button left dot on the circle panel on the front of the box for 5 seconds until you see the enter maintenance mode yn y. Were pretty impressed with bt vision the service is easy to use, with the option to sign up to get all you can watch on subscription, or to choose payasyouview, its flexible and good value for money. The supervisor advised me to monitor the situation and report any problems, whilst saying to me that there is no more that bt vision can do other than what they have already done. At the heart of the system is the vbox, a network enabled. Hi, well came home tonight to find my bt vision box was stuck in standby orange light on front panel. Ongoing bt broadband contract renewal needed to get discounted bt sport.

It is estimated that perhaps half of those 30,000 do not have a contract for bt. Please dont post defamatory, insulting or disparaging comments as we will have to moderate them. Having problems with my bt vision box it keeps failing. This new box sees a colour change from grey to shiny black. The supervisor assured me that the issue is not a bt vision youview issue, and the fault lays entirely at the feet of the internet. Since friday night, the box has been trying to update itself but keeps failing to update properly so it wont work. It allows the user to zoom into the screen to see areas such as the guide and menu on a larger scale.

All bt tv customers can use the new bt tv app for no extra cost and watch programmes inline with their tv subscription. We recorded a series before going on holiday and a critical second episode failed. You can help protect yourself from scammers by verifying that the contact is a microsoft agent or microsoft employee and that the phone number is an official microsoft global customer service number. May 01, 2014 bt defends tv recorder upgrade deletion snafu. Bt vision hard drive wont initialize windows 7 help forums. Available to new and existing nonhd bt sport customers that watch bt sport on sky or bt tv with bt superfast fibre. Bt virus protect free online protection for all bt. Called helpline on hold for 20 minutes but got some useful info. May 09, 2012 a video walkthrough of what to expect from plugging in your bt vision box to experiencing live tv and a bit of on demand video to find out what is currently available on demand, follow this link.